Terms of service
Terms and Conditions for Racing Kids ApS
Racing Kids ApS
Teglbakken 5
2990 Nivå
VAT: 37795178
Payment
Racing Kids ApS accepts online payments with the following credit cards and payment methods; Visa, Visa Electron, Visa/Dankort, MasterCard, MasterCard Debet, Maestro, Mobilepay Online.
Payment will only be deducted from your account when the physical item is shipped or the virtual product is created unless otherwise agreed or stated on your order.
All prices on the website include VAT.
The website uses the following currencies for pricing:
Denmark - Kroner (DKK)
Racing Kids ApS uses a secure payment server that encrypts all information with SSL protocol, meaning your data is secure and cannot be read by other third parties.
Delivery and Shipment
Delivery costs
Orders under 500 DKK:
- Pick-up point DK delivery with PostNord : DKK 49.00
- Home delivery within DK with PostNord: DKK 65.00
Orders over 500 DKK
- Pick-up point delivery with PostNord: DKK 19.00
- Home delivery within DK with PostNord: DKK 55.00
Shipment abroad:
Within the EU: DKK 70.00
Outside the EU: DKK 70.00
You can choose to have your shipment sent with delivery to your home address or the nearest package shop.
You will receive a Track and Trace-numer upon shipment, which allows you to track the shipment at all times.
If you regret your purchase (Withdrawal)
Racing Kids ApS offers a 14 days full refund on goods purchased on the website unless otherwise agreed or stated in your order.
The 14 day period starts on the day the order is delivered.
Any return costs you incur yourself.
The request for cancellation must be notified to us no later than 14 after the delivery, and be with us no later than 14 days after we are informed of your use of the right of cancellation/withdrawal.
If you wish to make use of your right to withdraw the purchase, you must send us an e-mail om malene@racingkids.dk. In your message, clearly make us aware, that you want to use your right of withdrawal.
Condition of the item you have returned
You are responsible for the condition of the product, and of the decreased value of the goods caused by handling it other than what is necessary to determine the nature, characteristics and function of the goods.
This means, that you have to try the item in the same way as if you were shopping in a physical store.
If the item is tested/used in addition to what is described above, it is considered used and of decreased value. This means, that when the purchase is canceled, you will receive a minor portion or none of the purchase amount refunded. It is up to Racing Kids ApS to evaluate the item's condition.
Return shall be sent to the following address:
Racing Kids
Teglbakken 5
2990 Nivå
Danmark
Warranty
There is a 2 year warranty on products according to the Danish Sales Law. The warranty applies to all errors in software, material and fabrication.
Complaints regarding errors and defects must be reported to Racing Kids ApS in a reasonable time after the goods have been received. We consider af maximum of months as a reasonable time, unless otherwise agreed. We will refund reasonable shipping costs.
The complaint waives right to warranty if the items are handled improperly or unusually.
Racing Kids ApS covers return costs to a reasonable extent.
When returning, please contact us at:
Racing Kids ApS
malene@racingkids.dk
Warranty complaints will not be accepted if they are sent by cash-on-delivery system.